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Scheduling Advisor at Zip Water

Department: Customer Success

Setup
On-site
Location
Breckland District, England
Type
Full-time
Level
not_specified
Posted

Description

Zip Water is hiring a Scheduler to coordinate repair and planned maintenance visits for engineers, manage appointments and diaries, liaise with engineers, customers, and managers, send parts, handle telephone and email enquiries, prioritise customer calls, advise customers of site attendance, perform data entry, and meet service-level targets. The role requires strong communication, customer service, interpersonal, organisational, and prioritisation skills, with previous scheduling or coordination experience preferred. Benefits include annual leave, sick pay, training, pension, life insurance, and other employee benefits.

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