Description
ServiceNow is hiring a Search Relevance Engineer to improve an enterprise search-based question-answering platform, with responsibilities spanning ranking feature development, ranking experimentation infrastructure, and relevance metrics. The role applies information retrieval, machine-learning ranking, text processing, natural language understanding, query-log analysis, and potentially Golang to improve answer quality across heterogeneous knowledge sources. The posting lists a U.S. base salary of $176,100–$308,200 plus equity, incentive compensation, and benefits, and describes flexible, remote, or office-based work personas depending on location and role.
