Description
Tecovas is hiring a seasonal, part-time Customer Experience Associate to serve as the first point of contact for customers through email, live chat, and phone. The role handles product, purchase, shipping, and customer-service questions; provides product recommendations; supports customer retention and policy initiatives; and maintains CSAT metrics. It is remote for candidates in the United States, requires flexible holiday scheduling and mandatory October training, and runs from an expected start date of October 12 through January 16. Compensation is $18 per hour, with possible permanent opportunities after the season.
