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Second Level Support (m/w/d) at DIS AG Industrie

Language
Location
Pforzheim, Baden-Württemberg
Type
Full-time
Level
mid
Posted

Description

DIS AG is hiring a Second Level Support specialist in Pforzheim to handle escalated telephone and written support requests, receive and resolve incident reports, collaborate with first- and third-level support teams, and train first-level colleagues. The role requires an IT-related qualification, relevant IT-support experience, Microsoft Office proficiency, device and printer administration skills, and German and English language ability. It offers an indefinite employment contract, monthly fixed salary with above-collective-agreement pay, additional benefits, flexible working hours, and a secure workplace.

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