Description
Aurea GmbH is seeking an experienced Second-Level Support Specialist for a temporary, full-time placement at its Solingen location. The role involves independently resolving technical inquiries, handling on-call duties, troubleshooting through remote access, phone, and email, documenting solutions, and coordinating with project teams. Candidates should have IT user or remote support experience, familiarity with ticketing systems, knowledge of SQL and Oracle PL/SQL, and excellent German skills; intralogistics experience is advantageous. The position is filled directly by the client company.
