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Second Level Support Specialist (Helpdesk) at Amadeus Fire

Language

Compensation

€53,000 – €58,000/yr

Setup
Remote
Location
Andernach, Rhineland-Palatinate
Type
Full-time
Level
mid
Posted

Description

The client in Andernach is hiring a Second Level Support Specialist (Helpdesk) for permanent employment. The role handles second-level IT requests and incidents, resolves root causes, supports first-level support, manages clients and applications, and contributes to IT process optimization. Candidates need IT training or a comparable qualification, IT support experience, Windows and ticketing-system knowledge, and strong German skills. The position offers flexible hours, remote-work options, training, and a modern workplace.

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