Department: Security Operations Center
Arkose Labs is hiring a Customer Support/Technical Account Manager to analyze web traffic, detect fraud and abuse patterns, apply challenge strategies, and support customers and internal teams. The role combines data analysis, security signal processing, customer escalation, reporting, process improvement, and on-call support. It is a full-time, 38-hour-per-week weekend specialist schedule running Friday through Monday, with Tuesday through Thursday free, and is marked remote.
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