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Security Operations Technical Account Manager at Bridewell

Setup
Hybrid
Location
Cardiff, Wales
Type
Full-time
Posted

Description

Bridewell is seeking an experienced Security Operations professional to manage the technical relationship between customers and its managed security service, handling technical queries, escalations, projects, improvements, major incidents, RCAs, threat hunts, quality assurance, automation, content development, and customer onboarding documentation. The role requires strong knowledge of the Microsoft Security stack, at least four years of cyber security experience across a Security Operations Centre and broader operational environments, and proven customer and stakeholder management skills. The position is based on a hybrid and flexible working policy with occasional travel to different sites, and Bridewell offers competitive benefits including private healthcare and vision care.

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