Security Shift Leader at ABM

Compensation

£16/hr

Location: Tewkesbury, England
Type: Full-time
Level: Lead
Posted: Apr 14, 2026

Description

The Security Shift Leader at Cotswold Designer Outlet is responsible for overseeing the day-to-day operational delivery of all Soft Services, including security, housekeeping, and Guest Services. This role involves managing and leading teams, resolving operational issues, coaching team members, monitoring attendance, supporting recruitment activities, promoting a positive work environment, implementing emergency plans, maintaining accurate records, ensuring compliance with safety regulations, and acting as an ambassador for guest satisfaction.

Required Skills

security officer
housekeeping
communication skills
problem-solving skills
organisational skills

Additional Information

Required Previous Experiences: Proven experience as a security officer or security leadership role with housekeeping and security experience.
Preferred Qualifications: Strong communication skills, both written and verbal.
Confident using systems and software relevant to site operations.
Reliable, self-motivated and able to work independently.
Strong problem-solving skills with the ability to make sound decisions under pressure.
Ability to lead, motivate and positively influence teams.
Professional, approachable and able to deal with people at all levels.
Strong organisational skills with good attention to detail.
Committed to continuous improvement and personal development.
A consistent and reliable record of attendance and timekeeping.