Description
The Security Manager is responsible for protecting associates and patrons, enforcing New York State lottery and racing-and-wagering rules, maintaining safe work and customer environments, enforcing security procedures, scheduling and reviewing shifts, handling customer complaints, training new hires and frontline employees, and assisting with disciplinary and performance-review processes. The role requires a high school diploma or GED, NYS Certified Security Guard certification, the ability to obtain a New York State Gaming License, intermediate Windows computer skills, and strong interpersonal and leadership abilities.
