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Senior Account Manager at Trustpilot

Department: Commercial

Setup
Hybrid
Location
Melbourne, Victoria
Type
Full-time
Level
senior
Posted

Description

Trustpilot is hiring a Senior Account Manager for the ANZ region to own a high-value portfolio of enterprise customers, develop executive-level relationships, manage renewals and churn risk, drive upsell and cross-sell growth, forecast in Salesforce, and collaborate with Customer Success, Product, and Engineering. The role requires prior customer success, account management, or customer support experience in a SaaS or technology environment, strong MEDDIC and Salesforce skills, and the ability to navigate complex organizations. It offers flexible working options, commission and bonus compensation, and a Melbourne office with hybrid work.

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