Description
Xelix is hiring a Senior Account Manager to own high-tier B2B SaaS customer relationships, renewals, retention, and expansion opportunities. The role focuses on customer success planning, value realisation, account governance, risk management, upsell and cross-sell, renewal negotiations, and cross-functional coordination with Sales, Product, Services, Delivery, and Support. Candidates need at least three years of relevant account management or customer success experience, enterprise-account experience, commercial track records, and proficiency with MEDDPICC or a similar methodology. The position offers a hybrid arrangement, a salary of £60,000–£76,000 plus 30% commission, and private medical and dental coverage.
