Senior AI Engineer at Podium

Setup: Hybrid
Type: Full-time
Level: Senior
Posted: Apr 21, 2026

Description

Podium is seeking a Senior AI Engineer to develop and enhance their AI Agent platform, which handles extensive customer interactions monthly. The role involves designing and delivering scalable software solutions for automated customer engagement across various channels like voice, SMS, and chat. The ideal candidate thrives in dynamic, fast-paced environments, excels in solving complex distributed systems issues, and aims to significantly impact business operations.

Required Skills

Go
Python
Elixir
distributed systems
high-throughput systems
problem-solving
communication skills
LLM behavior evaluation
prompt design
context engineering
guardrail strategies
LangGraph
CrewAI
AutoGen
fine-tuning
data curation

Additional Information

Required Previous Experiences: 6-10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
Proven success designing and maintaining distributed or high-throughput systems.
Preferred Qualifications: 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.
Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.
Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.
Hands-on experience with fine-tuning and data curation for improving model performance.

About Podium

Podium

review management software1001-5000

Together, we share one core belief; convenience wins. Learn how we've turned a simple review management software into a multi-product platform that’s modernizing the way local business gets done.