Description
Thermo Fisher Scientific is hiring a Senior Analyst – GBS Process & Digital Transformation – Customer Care to lead cross-functional transformation initiatives across its Global Customer Care organization. The role covers transformation strategy, process standardization, digital enablement, Lean and Six Sigma improvement, operating model design, project execution, change management, and stakeholder engagement. It requires a bachelor's degree in a relevant discipline, at least five years of experience in transformation, process excellence, shared services, consulting, continuous improvement, or operational excellence, and Lean Six Sigma Green Belt certification.
