Description
United Airlines Business Services Pvt. Ltd. is hiring a Salesforce and Workforce Management Business Administrator to own Salesforce administration, configuration, data integrity, reporting, analytics, data governance, and platform enhancements. The role partners with business stakeholders to translate requirements into scalable solutions and provides subject-matter expertise across Contact Center and workforce-management technologies such as eGain, Splunk, and Aspect. The position requires a bachelor's degree, a relevant information systems or analytics background, and at least four years of experience in Salesforce, business systems, analytics, CRM, or related technology.
