Description
Jack Henry is hiring a remote Operations Support Analyst to provide white-glove software support to Symitar Credit Union Solutions clients. The role analyzes customer environments, troubleshoots lending-related issues, guides customers on product functionality, manages cases, coordinates with internal teams, and develops training materials. Candidates need at least six years of financial institution experience, lending or loan-environment experience, subject-matter expertise in lending processes, strong troubleshooting and customer-service skills, and willingness to work holidays, weekends, extended hours, and an on-call rotation. The position is ineligible for immigration sponsorship and pays $68,700-$103,150 based on location and experience.
