Description
Aarorn Technologies Inc. is hiring a Senior Application Support Analyst for a Pega-based application support role supporting RBC employees in Toronto on a hybrid schedule. The position is contract and experienced-level, with responsibilities including user support, system health checks, monitoring, incident investigation and root cause follow-up, dashboard analysis using Dynatrace and ELK, writing simple SQL queries, maintaining support documentation, and collaborating with IT and business partners. The role requires 6+ years of experience and strong communication, troubleshooting, and rotational on-call support flexibility.
