Senior Application Support Engineer at DTCC

Setup: Remote, Hybrid
Type: Full-time
Level: Senior

Description

DTCC is seeking a Senior Application Support Engineer to join their Information Technology group. This role involves ensuring the reliability, availability, and performance of cross-border equity and debt trade processing and settlement platforms using Site Reliability Engineering (SRE) principles. The engineer will leverage modern ecosystems like AWS, OpenShift Container Platform (OCP), Kafka, IBM MQ, and distributed systems to drive operational excellence, improve resiliency, and advance automation. Key responsibilities include incident management, operational excellence, change and release automation, and collaboration with various teams.

Required Skills

Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Splunk, Grafana, AutoSys
ServiceNow and ITIL
Linux/Unix
AWS

Additional Information

Required Previous Experiences: Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
Experience supporting enterprise-scale, distributed applications in production environments.
Experience with cloud technologies and modern infrastructure platforms.
Understanding of messaging systems, middleware, and integration technologies (IBM MQ, Kafka, IIB, or similar).
Exposure to container platforms such as OpenShift, Kubernetes, or Docker.
Strong troubleshooting, analytical, and problem-solving skills.
Preferred Qualifications: Kafka and event-driven architecture experience.
Mainframe exposure (JCL, batch processing, job monitoring).
Python or other scripting languages.
AI-driven automation or operational efficiency initiatives.
Enterprise integration and distributed processing platforms.