Description
GitLab is hiring an Assigned Support Engineer to provide technical support to large self-managed, GitLab Dedicated, and GitLab.com customers. The role involves troubleshooting complex Linux, GitLab, and CI/CD issues, resolving critical incidents, advising customers on operational disruptions, collaborating with Product, Development, Infrastructure, Customer Success, and Sales, creating support documentation, and contributing to hiring. The position is fully remote, accepts candidates with varying experience levels, and offers a United States base salary range of $126,400 to $213,600 USD.
