Description
The Billing Support Specialist handles incoming business-partner requests, validates and maintains billing data, follows up on billing information, resolves rejection errors, investigates revenue recovery or leakage, prepares supporting documents and reports, and performs quality checks. The role also supports billing process digitization, automation, analytics, system reviews, and change management while meeting KPIs and SLAs. Required competencies include analytical skills, Microsoft Windows and Excel experience, English communication, organization, deadline management, and the ability to work in a fast-paced environment; Power BI, Query, and Automate experience is a plus.
