Description
The Senior Associate – HR Knowledge Management will manage and improve the organization’s HR knowledge ecosystem by developing and governing content, administering HR knowledge platforms such as ServiceNow, SharePoint, and Confluence, optimizing taxonomy and search, collaborating with HR and technology teams, analyzing usage metrics, and leading knowledge-related projects. The role also supports content contributors through training and promotes employee and manager self-service. Candidates should have 5–8 years of experience in HR, knowledge management, HR service delivery, or digital HR, along with experience using knowledge management systems and strong collaboration, communication, technical writing, analytical, and stakeholder-management skills.
