Description
The Senior QPR Program Administration & Operations Support Officer provides end-to-end administrative and operational support for the Quality Performance Review program. Responsibilities include coordinating reviewer assignments and logistics, maintaining documentation and dashboards, administering Teams and review platforms, scheduling meetings, tracking progress, resolving operational issues, supporting process improvement and automation, and providing risk-related guidance to stakeholders. The role requires a graduate or postgraduate degree from a Tier 1 or Tier 2 institute, 6+ years of experience for postgraduate candidates or 3+ years for graduate candidates, strong communication and organizational skills, and the ability to work with senior client-facing stakeholders.
