Description
The Senior Business Analyst will lead business discovery, requirements gathering, process analysis, and solution consulting for complex B2B eCommerce and digital commerce projects. The role produces BRDs, FRDs, user stories, acceptance criteria, process flows, data mappings, and technical documentation; analyzes eCommerce workflows, APIs, integrations, and enterprise systems; supports presales, estimations, SOWs, and proposals; manages stakeholders; collaborates with development, QA, design, and sales teams; and mentors junior analysts. The position requires a bachelor’s or master’s degree, at least six years of business analysis experience, strong B2B eCommerce and digital commerce expertise, and experience with APIs, integrations, presales, Agile, and enterprise platforms.
