Senior Business Insights Analyst at Citizens

Compensation

$106,000 – $130,000/yr

Setup: Hybrid
Type: Full-time
Level: senior

Description

Senior Business Insights Analyst role focused on transforming complex data into executive-ready insights that quantify customer remediation, restitution, fee, and broader business impacts. The position requires independently developing analytical frameworks, working across business, risk, compliance, operations, technology, and analytics teams, and communicating findings through dashboards, presentations, and narratives to support strategic decisions at Citizens.

Required Skills

SQL
Python
Tableau
Power BI
Data analysis
Executive communication

Additional Information

Minimum Education: Bachelor's degree in Business, Finance, Economics, Statistics, Mathematics, Analytics, Computer Science, or a related field
Required Previous Experiences: 3+ years of professional experience in analytics, business insights, strategy, consulting, financial analysis, risk management, remediation, or a related analytical discipline
Preferred Qualifications: Experience with impact assessments, customer remediation evaluations, financial analyses, fee analyses, pricing analyses, or customer impact assessments
Financial services experience
Regulatory remediation, operational issue analysis, consumer behavior, pricing, market research, or consulting experience
Strong problem-solving, critical-thinking, and analytical skills; ability to manage multiple projects and priorities
Executive-level synthesis and business storytelling

About Citizens

Citizens

financial servicesProvidence, Rhode Island, US

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