Description
The Senior Business System Analyst – Product Owner leads Hotwire’s Salesforce platform across Sales Cloud, Service Cloud, Communications Cloud/Vlocity, and CPQ, serving as Product Owner and senior business analyst. The role owns the platform roadmap, backlog, releases, requirements, user stories, integrations, testing, documentation, governance, and continuous improvement while partnering with development, QA, vendors, and cross-functional teams to improve customer and employee experiences and operational efficiency.
