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Senior Business Systems Support Analyst at Mimecast

Location
Bengaluru, Karnataka
Level
Senior

Description

Mimecast is seeking a Senior Business Systems Support Analyst to provide comprehensive support for business-critical applications across various enterprise systems, primarily focusing on Salesforce. The role involves resolving user issues, managing support tickets, collaborating with cross-functional teams, and contributing to process improvement. The analyst will also support NetSuite, Boomi integrations, Partner Portal, CPQ, and other internal business applications.

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