Description
The Senior Case Manager oversees the daily operations of the Case Management Department, develops and evaluates policies and procedures, supports and supervises Case Management staff and social work interns, coordinates with service providers and community partners, documents client interactions in HMIS, and intervenes in crises or emergencies. The role requires a Bachelor of Social Work or equivalent, with a Master’s degree preferred, along with strong communication, problem-solving, organizational, and MS Office skills. The position involves extended periods of standing, walking, outdoor work, and physical activity.
