Description
JustPark is hiring a Senior Client Operations Manager to own the operational performance of its UK managed location portfolio across B2B, B2G, and leased-site clients. The role combines senior client relationship management, high-tier onboarding and support, SLA ownership, process and SOP design, AI-driven automation, internal tooling and API implementation, project management, data-led continuous improvement, tariff strategy, systems troubleshooting, and coaching junior team members. It requires 5+ years of relevant client operations, client success, or technical account management experience, strong technical and data literacy, communication, process improvement, delegation, and willingness to join a weekend on-call rota. The position is hybrid, with three office days per week and anchor days on Tuesdays and Thursdays, and includes private medical insurance and other benefits.
