Description
OSTTRA is hiring a Senior Client Services Analyst in New York to provide application and technical support for new and existing fintech customers. The role involves managing Salesforce queues, troubleshooting complex client issues, understanding post-trade platforms, collaborating with internal teams, and recommending process improvements. Candidates need 1–3 years of experience in financial technology services or banking, strong client communication skills, and the ability to work flexible hours and shifts; a hybrid working model is offered. The anticipated base salary is $70,000 to $85,000, with benefits including health and wellness, financial security, work-life balance, leave policies, and professional development.
