Description
The Senior Client Services Manager will own and grow a portfolio of strategic technology clients, develop Account Growth Plans, lead quarterly business reviews, and convert client needs into upsell, cross-sell, and expansion opportunities. The role focuses on senior-level relationships, contract negotiations, commercial growth, and long-term strategic partnerships rather than day-to-day delivery. Candidates need at least seven years of experience in client services, customer success, strategic account management, or business development within technology, along with enterprise client experience, strong negotiation and communication skills, and English C1/C2 proficiency.
