Description
Flip is hiring a Senior Client Success Manager to serve as the primary post-sales contact for enterprise clients in healthcare and retail. The role focuses on product adoption, implementation, configuration, troubleshooting, customer success, ROI storytelling, and collaboration with Product and Engineering teams. Candidates need at least five years of SaaS customer success, implementation, solutions/sales engineering, or technical support experience, including at least two years supporting enterprise clients, along with strong data analysis, communication, and API knowledge. The position is onsite Monday through Friday in Brooklyn, New York, or Marina del Rey, California, with compensation of $110,000 to $150,000 USD plus potential bonus, commission, and equity.
