Description
Pattern Data is hiring a Senior Client Success Manager to own and grow a book of business with leading United States law firms. The role serves as a trusted advisor, manages the full client lifecycle, drives adoption and retention, advises on product and engineering roadmaps, evaluates custom client needs, and identifies expansion opportunities. Candidates should have at least five years of experience in client success, account management, or a similar client-facing role in a complex SaaS environment, with a legal background preferred. The position is hybrid, with regular in-office presence required in Charlotte, North Carolina, or Richmond, Virginia, and offers a base salary of $105,000 to $135,000 plus performance-based bonus and benefits.
