Description
The Senior Consumer Lifecycle Manager will own the end-to-end consumer lifecycle for the WISECode app, from activation and onboarding through engagement, subscription conversion, retention, support, and re-engagement. The role combines hands-on execution with AI-native agent-assisted support, lifecycle journeys, analytics, reporting, and close collaboration with marketing and consumer product. It requires at least five years of experience in consumer B2C lifecycle, growth, CRM, or consumer success, fluency with lifecycle and analytics tools, and experience with consumer support or customer success. The position is fully remote with occasional travel and offers competitive base, bonus, and equity compensation.
