Description
Intuit Enterprise Suite is hiring a Senior Critical Account Manager to lead high-stakes customer escalations for enterprise accounts, owning the end-to-end critical activation lifecycle, coordinating cross-functional resolution with product and engineering, preparing executive updates, and identifying expansion and systemic improvement opportunities. The role requires deep enterprise customer success or critical account management experience, strong knowledge of multi-entity financial workflows or ERP platforms, and proficiency with Salesforce/Airtable and Jira.
