Description
The role designs and implements custom CRM solutions for financial services clients, including banks and credit unions. Responsibilities include needs analysis, CRM architecture and workflow design, training, post-go-live support, agile project delivery, release planning, testing, complex problem resolution, and mentoring junior consultants. The position requires a degree in software engineering, IT, or a related field, CRM certification, business-process knowledge, client-management ability, and extensive financial-services CRM implementation experience. Benefits include competitive salary, vacation, sick days, healthcare benefits after three months, flexible schedules, and professional development.
