Description
Zepz is seeking a Senior CRM Manager to oversee the entire customer lifecycle program for their customer-facing brands, WorldRemit and Sendwave. The role involves hands-on management of customer journeys, campaign design and execution, segmentation modeling, and supporting commercial performance. The ideal candidate will have extensive experience in CRM, lifecycle or retention marketing, particularly in high-frequency transactional businesses such as fintech, payments, e-commerce, marketplaces, gaming, travel, or subscriptions. They must possess strong analytical and commercial awareness, along with creativity to implement impactful programs.
