Description
Netomi is hiring a Senior Customer Architect to own the technical architecture, integration blueprint, governance, quality sign-off, adoption roadmap, and technical success planning for complex enterprise customer experience accounts. The role partners with customer leadership, engineering, security and compliance teams, SI delivery partners, and product, while mentoring Customer Architects and developing vertical-specific deployment playbooks. It requires 10+ years of customer-facing technical experience, enterprise account ownership, distributed-systems and LLM-systems expertise, and a track record of mentoring or leading other architects.
