Description
Microsoft is hiring a Senior Customer Experience Engineer specializing in Microsoft Intune to serve as a technical lead for customers receiving Mission Critical Support services. The role resolves complex endpoint-management, Intune, Entra ID, device-compliance, and application-deployment issues; coordinates with support, engineering, and product teams; leads bug investigations and problem management; advises customers; mentors support engineers; and translates customer issues into product and operational improvements. The position requires a bachelor's degree in a relevant technical field and at least two years of technology, cloud, technical support, or customer experience engineering experience, with ongoing applications accepted until the role is filled.
