Description
Slice is hiring a Senior Customer Experience Representative to onboard new customers to its Phone product, handle inbound calls, process orders, resolve customer issues, and coordinate with restaurant partners and internal teams. The role requires at least three years of experience in account management, customer support, or customer success, strong English communication, cross-functional collaboration, adaptability to browser-based systems, and composure under pressure. It is a full-time, on-site position with 40 hours per week, eight-hour evening or night shifts scheduled between 4 pm and 7 am, and includes paid training, career development, wellness support, and competitive compensation.
