Description
Slice is hiring a Senior Customer Experience Representative to support US restaurant partners by onboarding new customers to its Phone product, handling inbound calls, processing orders, resolving issues, and transmitting orders through internal systems. The role requires at least three years of experience in account management, customer support, or customer success, strong English communication, cross-functional collaboration, adaptability to browser-based systems, and the ability to remain calm under pressure. It is an on-site position with eight-hour evening or night shifts scheduled between 4 pm and 7 am.
