Description
HiBob is hiring a Premium Support Specialist to serve as the primary technical and strategic support contact for a portfolio of enterprise customers. The role combines complex configuration troubleshooting, proactive account planning, customer training, issue resolution, escalation management, and collaboration with Customer Success, Product, Engineering, and Implementation. It follows a Monday–Friday 09:00–18:00 schedule with two London-office days per week and offers a hybrid working model, compensation, share options, and other benefits.
