Description
ProcessUnity is hiring a Senior Customer Marketing Manager to build and execute customer lifecycle marketing programs across global customer segments. The role covers adoption, education, retention, advocacy, expansion, product launch and cross-sell/upsell campaigns, customer communications, flagship and regional events, advocacy initiatives, Global Risk Exchange participation, KPI reporting, budget management, vendor relationships, and cross-functional collaboration with Customer Success, Sales, Product, Product Marketing, Marketing Operations, and regional teams. The position requires 7+ years of relevant B2B SaaS customer marketing experience, a bachelor's degree or equivalent professional experience, and familiarity with marketing automation and customer analytics platforms.
