Description
First Resource Bank is hiring a full-time Senior Customer Service Associate for an in-office branch role. The position handles deposits, withdrawals, transfers, check requests, account maintenance, product onboarding, customer issue resolution, documentation, compliance, and deposit-growth activities, while mentoring Customer Service Representatives and supporting the Customer Service Manager. The role requires a high school diploma or equivalent, at least five years of banking experience, and at least five years of customer service experience; Jack Henry and Profit Stars experience is preferred. The position requires working at least two Saturdays per month and is not remote.
