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Senior Customer Service Representative at RaceTrac

Compensation

$27 – $41/hr

Location
Framingham, Massachusetts
Type
Full-time
Level
Senior

Description

The Senior Customer Service Representative at RaceTrac handles daily interactions with internal and external customers, assisting with consumer inquiries and disputes, maintaining internal databases, and tracking/closing calls to the customer service phone line. This role involves serving as the primary contact for customer service lines, resolving various issues related to credit card operations, billing, and supporting sales staff.

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