Description
Recharge is hiring a Senior Customer Success Manager to support top EMEA merchants from its London office in a hybrid arrangement. The role focuses on managing a portfolio of enterprise e-commerce accounts, driving retention and expansion through consultative guidance, renewal strategy, product expertise, QBRs/EBRs, and cross-functional advocacy. Candidates should bring 3-5 years of enterprise SaaS customer success experience, strong communication and negotiation skills, and proficiency in Excel and CSV; the role offers a UK salary range of £84,705.88 to £105,882.35 plus benefits including medical, dental, and vision plans.
