Description
1Password is hiring a Senior Customer Success Manager to independently manage a portfolio of moderately to highly complex SaaS customers, drive adoption and value realization, manage renewals and expansion, negotiate commercial objections, and advise executive stakeholders. The role requires 6+ years of customer-facing, consultative, or technical SaaS experience, strong Gainsight and Salesforce hygiene, commercial autonomy, and the ability to design AI-assisted workflows. It is a remote opportunity within the United Kingdom, with in-person onboarding in Toronto, and offers an annual base salary of £73,000 to £106,000 plus commission eligibility and benefits.
