Description
Commure + Athelas is hiring a full-time Customer Success Manager to serve as the primary advocate for healthcare customers using its AI medical scribe product, Scribe. The role focuses on driving product adoption, monitoring usage and renewal performance, conducting customer reviews and training, resolving issues, managing renewals and invoices, and partnering with product, engineering, implementation, and finance teams. The position requires a bachelor's degree, 5–7+ years of relevant SaaS experience, healthcare and EHR knowledge, and technical proficiency with data analysis and API integrations; it is based in the Mountain View, California office with up to 20–30% travel.
