Description
The Senior Customer Success Manager will manage customer relationships and assigned accounts for Assent’s compliance and product-intelligence programs, guiding customers through project planning, implementation, program reviews, renewals, and ongoing success. The role requires senior-level stakeholder management, complex project leadership, regulatory knowledge, CRM and Microsoft Excel proficiency, and at least six years of experience in customer success, project management, or consulting. Compensation includes a competitive base salary plus eligibility for an annual incentive plan.
