Description
Braze is hiring a Senior Customer Success Manager for its Enterprise team to partner with established high-profile brands, drive renewals and retention, build customer success plans, analyze product usage, provide strategic guidance and training, coordinate with technical and delivery teams, and advocate for customer needs. The role requires at least five years of relevant experience, strong communication and relationship-building skills, and technical knowledge of at least two areas such as SaaS, APIs, marketing automation, analytics, or programming. The position may involve onsite customer work and international travel, with hybrid work and comprehensive benefits offered.
