Description
ClickTime is hiring a Senior Customer Success Manager to own a portfolio of strategic B2B SaaS accounts, drive retention and growth, build account strategies, lead executive conversations, and connect product usage to business outcomes. The role uses AI-generated signals to prioritize work, requires approximately 20% travel, and seeks candidates with executive presence, a track record of managing complex account portfolios, and experience driving expansion through upsell, cross-sell, or adoption-led growth.
